Assertive Communication: 20 Helpful Tips



Get Coaching Information on mps-coaching.com. Assertive Communication: 20 Helpful Tips topic will increase your understanding on Coaching Information. We at mps-coaching.com only provide news, articles, information in Coaching Information. Coaching Information at mps-coaching.com provides the most up to date news and articles. If you have questions please do not hesitate to contact us.

Most of us know that assertiveness will get you further in life than being passive or aggressive. But few of us were actually taught how to be assertive. Here are some helpful tips.

1. Choose the right time. Imagine you’re dashing down the hall on your way to a meeting. Lisa passes by. You call out, “Can you have the Microsoft project out by Tuesday?” Because you haven’t scheduled a special time to bring up the issue, Lisa has no reason to think your request deserves high priority.

2. Choose the right place. Discuss important issues in a private, neutral location.

3. Be direct. For example, “Lisa, I would like you to work overtime on the Microsoft project.” Whether or not Lisa likes your request, she respects you for your directness.

4. Say “I,” not “we.” Instead of saying, “We need the project by Tuesday,” say, “I would like you to finish the project by Tuesday.”

5. Be specific. Instead of, “Put a rush on the Microsoft project,” say, “I would like the Microsoft project finished and on Joe’s desk by 9:00 Tuesday morning.”

6. Use body language to emphasize your words. “Lisa, I need that report Tuesday morning,” is an assertive statement. But if you mumble this statement while staring at the floor, you undermine your message.

7. Confirm your request. Ask your staff to take notes at meetings. At the end of each meeting, ask your group to repeat back the specifics that were agreed upon. This minimizes miscommunication.

8. Stand up for yourself. Don’t allow others to take advantage of you; insist on being treated fairly. Here are a few examples: “I was here first,” “I’d like more coffee, please,” “Excuse me, but I have another appointment,” “Please turn down the radio,” or “This steak is well done, but I asked for medium rare.”

9. Learn to be friendly with people you would like to know better. Do not avoid people because you don’t know what to say. Smile at people. Convey that you are happy to see them.

10. Express your opinions honestly. When you disagree with someone, do not pretend to agree. When you are asked to do something unreasonable, ask for an explanation.

11. Share your experiences and opinions. When you have done something worthwhile, let others know about it.

12. Learn to accept kind words. When someone compliments you, say, “Thank you.”

13. Maintain eye contact when you are in a conversation.

14. Don’t get personal. When expressing annoyance or criticism, comment on the person’s behavior rather than attacking the person. For example: “Please don’t talk to me that way,” rather than, “What kind of jerk are you?”

15. Use “I” statements when commenting on another’s behavior. For example: “When you cancel social arrangements at the last minute, it’s extremely inconvenient and I feel really annoyed.”

16. State what you want. If appropriate, ask for another behavior. (“I think we’d better sit down and try to figure out how we can make plans together and cut down on this kind of problem.”)

17. Look for good examples. Pay attention to assertive people and model your behavior after theirs.

18. Start slowly. Express your assertiveness in low-anxiety situations at first; don’t leap into a highly emotional situation until you have more confidence. Most people don’t learn new skills overnight.

19. Reward yourself each time you push yourself to formulate an assertive response. Do this regardless of the response from the other person.

20. Don’t put yourself down when you behave passively or aggressively. Instead, identify where you went off course and learn how to improve.



Coaching Tee Ball. - Learn to effectively Coach Tee Ball. Tee Ball Coaching Tips, Drills that Work, Practice Plans, Helpful Coaching Forms and More!
Digidesign Pro Tools Recording Studio. - Build a 32-Track Digidesign Pro Tools Recording studio for less than $500! Includes free microphone tips and many helpful links.

Ultimate Sports Parent Radio interviews Anthony Ross, an Australian sport psychologist and former All-American tennis player, and director of SportParentSupport.com, who shares his research about how parents' childhood memories of sports can affect their behavior as sports parents. He provides tips for helping sports parents get a handle on their emotions and improve their kids' experience.


Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25


More Articles:


1. Make a Decision and Take Action! By Lorraine Pirihi
How are you progressing with the goals you set yourself this year?Have you made a start? Or are you still thinking about it or caught the very popular "I'm too busy" epidemic?Mary's StoryMary runs her own publishing company employing 5 people. She is married with two teenagers.When I first met Mary she told me how stressed out she was trying to juggle work and home effectively.Her business although surviving (just) could have achieved major growth except for one major factor… Mary. She was ver…

2. What I Would Include In A Coaching Book By Stephanie Tuia
A coach is an essential figure in providing direction and leadership to his/her team. In sports, coaches are sometimes evaluated on the number of wins they can produce. In a business setting, coaches are evaluated on how efficient they are in providing a healthy work environment for employees.I have never been a coach myself, but as an avid athlete, I have had many coaches along the way who have had different approaches as to how they would direct and lead their team. From an athletic standp…

3. The Power of Storytelling By John Di Lemme
Each and every day as we are building our businesses, we all know the key to a successful presentation is a product being sold to the end-line consumer and/or sponsoring a new person. In this article, I am going to show you the difference between making a sale and having customer loyalty in the sales process. In the sales process, you are fighting many different types of animals. For most of us who are in direct sales, you have 45 minutes to present a product/business concept and make a per…

4. Kabbalah Coach: Love the One You're With By Michael Ozair
IntroductionEvery one of us came to the planet to figure out how to experience love in the human form. It is amusing to observe all the ways we try to find love, especially since most of us don't even know what we are doing. But Love does exist. To truly recognize it, one must be willing to understand that it comes in many forms and in many ways. It only then makes sense to begin with who you are and where you are, on the life journey.Love the one you are with. Whether you are around others …