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Many people think of coaching solely as a management technique. Although coaching skills provide managers with the means to get business results while creating solid relationships, the value of coaching in other arenas is often overlooked. Utilizing coaching skills is also beneficial when cooperating and collaborating with others, developing influence within the organization, and getting effective business results. Peer coaching is not a new idea, but is not widely practiced. In fact, there are significant barriers to its effective use. In some organizations, the “command-and-control” style of management is so entrenched that position power seems to be the only lever available to get others to consider a request. More and more, though, organizations are flattening out, abandoning a rigid hierarchy, and encouraging people to come together across boundaries, divisions, and departments to unite efforts and talents in ways that may not have been possible before. Eliminating territorial attitudes and interdepartmental rivalries, and encouraging teamwork provides for endless possibilities. Peer coaching requires many of the same coaching skills that managers utilize when coaching Representatives. However, peer coaching also demands a special sensitivity to relative situations. For example, a manager may address an issue directly: “John, I need to get some numbers from you on the Simpson project.” With a peer, a less direct approach is needed. Peer coaching requires asking questions, gaining an understanding of the other person’s issues and viewpoints, and identifying areas of shared interest or concern. Peer coaching doesn’t necessarily involve quid pro quo – “I’ll do this, if you’ll do that.” But, peer coaching does involve identifying areas where one team member can be of assistance to another team member, or where the combined efforts of team members provide the most beneficial results. As with all coaching skills, the most important piece of peer coaching is listening to understand. Learning more about various priorities allows people to identify areas for collaboration, while strengthening relationships and seeing team members as valued individuals. A team member’s greatest untapped resource may be the opportunity to reach across boundaries, combine strengths, and achieve personal goals as well as the goals of the organization. Quick Tip
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More Articles:1. The Pitfalls of Procrastination By Lorraine Pirihi We all put off making decisions and taking action sometimes (yes, me too). It's okay to do that occasionally but if you are a regular pontificator then it will constantly cause you pain, even if you aren't aware of it. By putting things off on a regular basis you hold yourself back and instead of progressing in your life, you'll regress.Mary's StoryI've been coaching Mary for over the past 6 months and she is a classic procrastinator. She'll often agree to taking necessary action which results… 2. Miscommunication - Root Cause of Problems? By Michael Lee People of two opposing ideas can stir up arguments and fights. It's that situation when one thinks he has the right concept while the other one also believes he has the proper notion. Both of them would try to outsmart each other until one claims victory.Here's an actual example.My girlfriend Riza would sometimes buy me signature clothing. When my Mom founds out how much it costs, she would advise us to budget our money and just buy the affordable ones.A problem occurs when Riza thinks t… 3. Coaching Book Review: The Coach: Creating Partnerships for a Competitive Edge By Chris Stowell Leaders today have many challenges when it comes to guiding and influencing the performance of their team members. In the past, productivity and success depended on sheer muscle and sweat. Competition, technology and the desire of employees to be meaningfully involved in their work are powerful forces shaping the leader’s destiny and future role. The need for service, quality, and effectiveness in organizations is stimulating a demand for employees who think, act, and feel like responsible … 4. Working With Choices By Tony Marven Despite our skills, experience or expertise we can still make a meal out of making a choice!Here are some common reasons why people struggle to make choices, and some tips for making them easier.1. Too few options (double bind)Many people fall into the trap of believing that a choice of two represents a real choice when, in fact, it often presents a dilemma. If you are offered the choice of an Indian meal or a Chinese meal, when you actually don't like either, then this isn't much of a choic… |
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